According to Zen Media:
Major SEO Trends to Know for 2023
- TikTok SEO is here to stay.
TikTok is a mobile app that allows users to make short 15-second video clips. In 2019, TikTok surpassed Instagram as the world’s number 1 app for sharing photos and videos. According to a recent study, in 2021, TikTok had approximately 656 million global users. This figure was projected to increase by around 15 percent year-over-year, reaching 755 million users in 2022.
With more than 60% of TikTok users being Gen Z, younger users are now turning to TikTok instead of Google for discovery purposes. With so much attention being directed towards TikTok, it makes sense that marketers are also taking notice. And with the right approach, you can leverage all the hype around TikTok to boost your organic search traffic and drive leads to your site.
Here’s a list of steps to follow when optimizing your TikTok content for SEO:
- USE HASHTAGS
Hashtags (#) are used to categorize content within a specific niche. They allow users to find related posts quickly. For example, #TikTok is a hashtag for all TikTok videos.
Using hashtags allows you to target keywords that are relevant to your brand. This makes it easier for your audience to find your content when searching for similar topics.
- INCLUDE KEYWORDS
Keywords are words or phrases that describe your video. When creating your video, make sure to include these keywords throughout the description.
For example, “#TikTok #ViralVideo” describes a video that talks about TikTok and uses the keyword phrase “viral video.”
- CREATE VIDEOS WITH RELEVANT CONTENT
You can also use keywords to create videos that contain information relevant to your niche.
For example, a fitness channel might create a video called “Best Fitness Tips for Beginners” and talk about the best workout routines for beginners.
This type of video is highly targeted towards beginner users and provides useful information.
- ADD VISUAL ELEMENTS
Adding visual elements like images and GIFs can help tell a story and draw viewers in.
For example, adding a picture of yourself holding a trophy or playing sports can give your video personality.
- Always utilize structured data
Structured data is information about web pages that has been tagged using machine readable codes called RDFa, Microdata, JSON-LD, etc. This helps search engines understand what each page contains and how they relate to one another. The best way to use structured data is to add it to your website’s code.
Structured data is important for search engines because they need to be able to understand what information is available about your website. If you don’t provide them with the right kind of information, they won’t be able to index your site properly. This means that when someone searches for something on Google, they’ll find your business instead of another company who may offer similar products or services.
- AI in Marketing is here to stay.
Artificial intelligence has become one of the hottest topics in marketing today. There are several ways to implement AI into marketing campaigns such as using chatbots for customer service, email automation, and website personalization. According to a recent study, in 2021, the market for artificial intelligence (AI) in marketing was estimated at 15.84 billion U.S. dollars. The source projected that the value would increase to more than 107.5 billion by 2028.
We’ve mentioned this before, but there are some significant upsides to AI marketing and with the rise of more AI tools, it’s safe to say AI in marketing isn’t going anywhere.
- Know thy user.
Marketers have long been obsessed with knowing as much about their customers as possible. As we enter 2023, understanding user intent and prioritizing user experience is critical to SEO.
WHAT IS USER INTENT?
User intent is the goal a searcher has for a particular query. So, for example, a person might search for a nearby place, a topic they want to learn more about, or a product they’d like to purchase.
WHAT IS USER EXPERIENCE?
User experience is about what your audience thinks and feels. What is their experience with your website? Your app? Your brand as a whole? Optimizing web page speed time is crucial, but the UI UX design agency you work with must always have the end user in mind.
User intent and experience should be woven into the fabric of internet marketing strategies from day one. They are intertwined with one another because they are working towards the same goal: fulfilling the user’s need or, as some may put it, solving the user’s problem.
- Content is still king.
Sure, we can get into the nitty gritty data all day long, but the fact is we wouldn’t have data to analyze if we didn’t produce content for an audience to consume. Updated and high-quality content is necessary for SEO, but it doesn’t stop there. Visual content is a must, and leveraging images, video, infographics, and other media will drive more traffic and make your site more user-friendly, increasing engagement and accessibility.
WHAT SHOULD SEO-OPTIMIZED CONTENT INCLUDE?
SEO-optimized content looks like fresh, valuable content that answers users’ questions or offers the solutions they’re looking for. So if your audience wants to know the latest news in bitcoin, answer bitcoin-related questions prominently on your site. High-quality content—that considers user intent and experience—is a crucial part of giving your audience a good experience on your website. It ultimately contributes to your audience’s experience with the brand as a whole. Google’s search algorithm also likes to see that you regularly update your website with fresh, quality content that delivers value to users.
Additionally, marketers can leverage the power of video content. You can’t argue with the fact that video is simply more engaging than just text and graphics. A survey conducted by Wyzowl shows that nearly eight out of every 10 users have purchased a piece of software or app after having watched the brand’s video. Not only is video content converting, but it is also what consumers want. Research shows that 53% of people want more video content in the future.
A gripping video on your website can make people hang around on your website longer, which is rewarded by Google with higher search rankings. Also, the video presents a powerful opportunity to use YouTube to market your business.
- SERPs have changed—and become more intelligent.
Google’s algorithm has gotten much smarter over the years, thanks to the implementation of artificial intelligence. A recent example of this is their BERT algorithm update. BERT is an acronym for a series of words that would probably break your brain if you’re not knowledgeable in SEO. (Okay, okay it stands for Bidirectional Encoder Representations from Transformers, for all you overachievers!)
This update enables Google to understand the language more than humans do. Like earlier updates such as RankBrain, BERT explains why techniques such as keyword stuffing no longer work and will lower your search ranking. BERT is looking for niche, valuable content that is conversational in nature.
The best strategy to ensure that you stand up to BERT’s standards (he’s in charge of the ranking, after all), is to measure up to Google’s EAT score: expertise, authority, and trust.
Google’s guidelines describe what it means for a site to have good EAT. If you have a business that gives advice or sells products or services that can potentially affect a person’s health, happiness, safety, or financial stability, SEO E-A-T is critically important. Google knows goods or information such as YMYL or “your money or your life.”
Brands can demonstrate expertise with content created by someone considered an expert in their field. In some instances, this can also be accomplished by people with everyday expertise in the subject at hand. You gain authority in your field by making your website accessible for many people to learn about your subject or field. Google will see you as more authoritative if other experts and websites are referring to or recommending you. Trust is enhanced by transparency in who creates your website’s content and by having adequate contact information.
- Analytics are imperative.
This seems like a no-brainer statement. Is it even a SEO trend worth highlighting? YES! In 2023, brands need to take their data and level it up, from the collection to analysis to insights.
Marketers can use Google Analytics for SEO insights, including
Mobile traffic monitoring to gather data on bounce rates, engagement, and more
Site search bar tracking to understand what users are looking for when they come to your site and if there is a content or service gap you could be filling
Identify top-performing and underperforming pages to either emulate or update
But sometimes, the sheer volume of data can be overwhelming. Thankfully, there are tools that will automate data collection and analysis so you don’t have to constantly monitor your numbers manually. This ensures that you’ll always be on top of changes in search behavior and able to optimize accordingly. Automating SEO tasks through tools or software can vastly simplify the campaign for your team and allow them to focus on more uniquely human and creative endeavors. Tasks that can be automated include position tracking, website crawls, analyzing content quality, reporting, keyword intent analysis, and monitoring for brand mentions and new links.
- Optimize Content for Voice Search
If you’re not optimizing for voice search and mobile devices, then you’re missing out on a large chunk of the current SEO landscape. Optimizing for these mediums will help you to rank higher in Google, as well as improve your conversion rates by providing a better user experience.
Beyond smartphones, the prevalence of digital assistants, such as Amazon Alexa and Google Assistant, has increased the number of voice searches over the past few years. Current statistics show that 41% of adults use voice search daily, and that is only likely to increase through 2023 and beyond.
When optimizing for voice search, it helps to target keywords in the form of a question. These will typically be long-tail keywords that are usually fairly specific. One example would be, “Where is Don’s Dry Cleaning?” It can also help you to think up any questions a potential customer might have about your type of business and then create blog posts answering these questions.
- Prioritize a Responsive, Mobile-Friendly Website
In conjunction with optimizing voice search, optimizing for mobile search just makes sense. Phone searches are expected to increase through 2023 and beyond. Wondering how mobile-friendly your website is? Type “Google Mobile-Friendly Tool” into Google’s search bar. This will bring up a box where you can enter your site’s URL to be evaluated by Google.
To improve your site’s performance on mobile devices, you’ll need to make sure it was created with a responsive coding and framework so it automatically changes how it looks depending on the device used to access it. You will also want to boost your webpage loading times by implementing caching, using a content delivery network (CDN), and compressing images. Finally, use Google’s Accelerated Mobile Pages (AMP) method for creating mobile-friendly versions of your web pages.
Why Do SEO Trends Matter?
SEO has changed considerably in the past few years. It’s no longer just about having a website and getting ranked for keywords. The Google algorithm is much more sophisticated than it used to be, and how organizations use SEO tactics has changed accordingly. If you want to stay on top of the search results, it’s essential to understand what the current SEO trends are and how they affect your marketing strategies. Want some help in that arena? Reach out. It just so happens to be one of our strong suits.
Original Source – https://zenmedia.com/blog/top-seo-trends/
What are the recent trends in B2B marketing?
Of course, the core B2B marketing principles of recent years still apply—personalized, trustworthy content is king—but now there are even more ways to accomplish that goal in the eyes of your audience.
We’ve covered many B2B marketing trends over the last few months—from TikTok strategies to B2B marketing events in a post-cover world—but we’ve compiled the trends that we think will stick in 2023 to help you kick off Q1 on the right foot.
B2B Marketing Trends to Know for 2023
1. Sales-enabled B2B PR
There are many types of B2B marketing, and the one that we think is absolutely vital right now—and will be in 2023—is PR.
Related reading: PR Isn’t a Nice-to-Have, It’s a Must Have
B2B PR in 2023 can be anything from a feature in the New York Times to a Product Hunt campaign to…well, we’re still waiting to see a breakout star brand on BeReal.
The overall goal of any PR campaign is to get your name out there and build a strong, authentic reputation. How you do so depends on your brand, your PR team or B2B PR agency, and your more short-term goals.
PR’s rising importance goes back—like the other trends of recent years—to trust. Trust is truly the number one thing that your potential customers are looking for. In fact, they’re more likely to buy from a brand they trust but don’t like than from a brand they like but don’t trust.
A strategic PR campaign is one of the best ways to build trust, as it helps potential customers connect with your leadership, get familiar with your product or service, and generally get a clearer picture of who you are and what you do.
And don’t underestimate the power of thought leadership, which can be an excellent long-term PR investment for your brand.
So with all these great reasons to invest in PR—why are B2Bs doing it already?
Related reading: 6 Reasons Entrepreneurs Say They Hate Hiring a PR Agency
For many, it’s the cost (earned media ain’t cheap!); for others, it’s failing to understand how PR is tied to sales and revenue. Still, others have been burned by PR teams who have their basis in comms and don’t tie their PR efforts to marketing and sales goals.
The answer to all of this?
Work with PR professionals who know how to tie press hits to sales goals, and you’ll see that PR is absolutely a key component of:
- Shortening the sales cycle
- Driving revenue
- Building
Related reading: How PR Shortens the Sales Cycle
2. The Rise of AI
The force is strong with this one. Back in 2020, we wrote that marketers must learn to work with—not solely rely on—AI. Fast forward to 2022, and there are a plethora of tools available that provide some sort of artificial intelligence capability to help B2Bs curate, automate, optimize, personalize, and more. In 2023, every business can leverage some form of machine learning to streamline its marketing efforts, and it could be as simple as automating email sequences or digitizing data to avoid potential manual errors.
AI will undoubtedly give leaders insights and boost B2B marketing performance. But we stand by what we said: smart technology needs smarter humans.
Read more about Zen’s top pros and cons upcoming in AI marketing.
3. Virtual Marketing Partners
In the past several years, we’ve seen a rise in fractional executives, virtual CMOs, and even virtual marketing practitioners at lower levels of an organization. But this is the year of the virtual marketing partner.
“What’s the difference?” you ask. Good question.
A virtual CMO is an individual who manages your marketing department; a virtual marketing practitioner would typically be anyone in the marketing department at a non-executive level. But a virtual marketing partner is an agency, like Zen, which approaches the client relationship differently. It’s a much more collaborative, engaged partnership than one might find at a traditional marketing agency, which is more “set it and forget it.”
Additionally, a business might hire a virtual CMO that’s already connected with a virtual marketing partner, and by hiring the CMO, you get access to other marketing professionals as well.
Hiring a partner means a team of marketing experts helping your organization do any number of things, which could include conducting research about your target marketing, analyzing the insights, identifying key strategies and messaging, and ultimately executing the marketing tactics of a marketing campaign to help you reach your business goals.
4. Web3: The New Frontier
Web3 is being dubbed “the future of the internet.” This third edition of the World Wide Web aims to put more control in the hands of users rather than companies. The decentralization of data, the foundation of blockchains, and the metaverse are all significant characteristics of this upcoming digital era.
This is going to lead to more transparent marketing, immersive virtual experiences, and community building. This is where zero-party data comes into play: data that your customers proactively share with you. Zero-party data is the future of marketing and will prove essential to giving your B2B customers what they want and need in order to commit to a purchase.
That’s the whole essence of web3. Personalization through authentic communication between brands and consumers. Content marketing reigns supreme here thus far, but read on to learn more about the future of Web3 marketing.
5. Purpose-driven Branding
We’re all familiar with the term data-driven marketing, and certainly, it’s not going anywhere. But a strategy called purpose-driven marketing is prevailing in some ways—and it’s one of the biggest B2B branding trends for 2023.
Customers want to purchase from brands with a purpose beyond selling insurance or making a piece of technology. They want your brand’s story; they want to trust you. What clients mean by “trust” has expanded to more than simply that they trust you’ll provide them with a quality product or service. They want to trust your purpose.
Related reading: Why Consumers Are Breaking Up With Your Brand
Today, people trust B2B brands that not only provide quality services but that:
- Demonstrate empathy and authenticity
- Are inclusive
- Are self-aware and humble enough to admit where their shortcomings lie
- And are proactively working to become better at what they do, how they treat their employees, and how they serve the greater community.
If that sounds like a tall order, then chances are your firm has some soul-searching to do.
At the same time, if you’re doing all these things, but not being vocal about it through your branding, social media presence, B2B PR, and the choices you make with your influencer marketing, you won’t reap the rewards of increased customer engagement and retention.
B2B Social Media Marketing Trends 2023
Social media marketing trends change rapidly—it seems like only yesterday when everyone on TikTok was rockin’ their best Celine Dion impression, but while platform-specific trends (especially those in the B2C space!) come and go, we’ve compiled three social media marketing trends that are here to stay.
1. B2B (Micro) Influencer Marketing
One of the biggest B2C trends that made its way into B2B successfully has been influencer marketing. This is partly due to the increasing emphasis customers are placing on a brand’s reputation and values—something that was already on the rise pre-pandemic, but shot into overdrive during the last two years.
But research shows that the more niche your influencer, the better. Gone are the days when creators need millions of followers to be effective influencers. Marketing Chart’s study highlights that micro-influencers (creators with less than 15K followers) have the highest engagement rate across platforms, including Instagram, TikTok, and YouTube.
Related reading: Is Less More? Going Micro Over Macro
Whether it’s famous names, industry experts, superuser customers, or internal subject matter experts, people these days prefer their information from someone they trust to give them honest, straightforward, and knowledgeable advice. And nine times out of 10, that’s going to be an influencer—not a salesperson.
2. Social is the New Search Engine
It’s no secret that B2B social media marketing is essential for B2Bs. But the latest social platform phenom, TikTok, has done more than provide another outlet for people to connect and be marketed to. It has actually changed the way we process information, especially for those that prefer video content, which is most people, according to Forrester.
The way we engage with information in the digital age is changing. TikTok, and to a lesser degree, Instagram, are replacing traditional search engines. In fact, according to Google, 40% of young people prefer finding information on TikTok and Instagram over Google.
Related reading: Gen Z Isn’t “Googling” Anymore: Social Media Is The New Search Engine
So in 2023, brands must double down on their social media presence and leverage user-generated content (UGC) to influence buyer decisions. Social media searchers are likely looking for UGC—not your company website—to learn about your product, service, or brand.
3. Decision-making on Dark Social
*Queue the Imperial March* Just kidding. Dark social isn’t Darth Vader-level evil, but it should command the same attention, and it’s just about as impenetrable as the Death Star itself. Dark social is untrackable. It’s the private interactions that consumers partake in on social media, that the public cannot see or track—it’s coworkers discussing a new vendor prospect via instant message, or an HR rep asking about a communications platform on their private Discord server. Thankfully, brands can still influence the space by maintaining visibility and venturing into the darkness themselves.
If your brand is visible—on social, in the press, as part of the big conversations happening in your industry—people will talk about it on dark social. Brands can build a strong relationship with their audiences by joining dark social platforms and groups (like Discord, Reddit, Facebook Groups, etc.) Then, instead of simply providing content for consumption, brands can engage with their target audience—ask questions, listen to their buyers’ feedback, and learn through social listening. If you listen to and address concerns and ideas, people will take notice, and your influence on dark social will grow.
Buyers are more discerning than ever before. They do their research, discuss pros and cons with peers, and only involve salespeople as a last resort, which is usually after their mind is made up. In today’s sales funnel, the marketers are closing the deals before the buyer ever talks to a salesperson. This is why it’s vital for brands to be present and offer the information that buyers seek—where the buyers already are (hint: Social media).
By joining discussions on social media and seeking your audience out through paid ads, you’ll create brand awareness that will influence the discussions on dark social. The more you engage with your audience and genuinely address their concerns and answer their questions, the more they’ll trust you. So cut the salesy language in favor of straightforward easy-to-understand information. They don’t trust salespeople or salesy marketing materials, so marketers need to blend in and become part of the conversations their buyers are already having every day.
4. Short-form video
Short-form video content, such as TikTok-style videos, could become a more popular format for B2B social media marketing. Companies may experiment with this format to showcase their products and services, share industry insights, and engage their audience in a more dynamic way. Short-form video content can be more visually appealing and shareable, and can help companies stand out on social media.
5. Social commerce
B2B companies may increasingly leverage social media platforms as a way to drive sales and revenue through social commerce. Social commerce features, such as shoppable posts and in-app purchasing, can make it easier for B2B companies to sell their products and services directly through social media. Social commerce can help B2B companies streamline their sales process and reach new customers through social media platforms.
6. Authenticity and transparency
B2B companies may prioritize authenticity and transparency in their social media marketing efforts. This could mean sharing behind-the-scenes glimpses of the company culture or highlighting their commitment to social responsibility and sustainability. Authenticity and transparency can help build trust and credibility with customers, and can also differentiate a company from competitors.
7. Niche social media platforms
B2B companies may start to explore and utilize niche social media platforms that cater specifically to their industry or target audience. These platforms could offer more targeted advertising and engagement opportunities. By focusing on niche platforms, B2B companies can ensure that their content is reaching a highly relevant audience, and can potentially generate more leads and conversions as a result.
8. Conversational marketing
B2B companies may incorporate more conversational marketing strategies into their social media marketing efforts. This could include chatbots or messaging tools that allow companies to engage in real-time conversations with potential customers. Conversational marketing can help B2B companies provide personalized and immediate support to customers, and can also help companies gather valuable data and insights about customer needs and preferences.
B2B Content Marketing Trends 2023
1. Podcast
Podcasting became huge for B2B companies in 2022. And it’s going even bigger in 2023! This unique content format is great for connecting with your audience, as it allows you to talk to them about anything. This works especially well if you want to share something that’s just a little too complex to explain through the written medium. Even better if you can host an insightful conversation with an industry peer.
2. Concise Content
The human attention span goes down while content gets longer. When you provide too much information, people won’t bother reading it. They’ll just scroll right past it. So keep your content concise and easy to understand. And if you do include a lot of details, try to break them into smaller sections so readers can easily digest each one.
Shortening content does not mean you are not providing enough for your readers, it means you are providing exactly what they need, without the fluff they do not want. Feel free to repurpose your older content by shortening it into bite-sized pieces.
Related reading: How to Write Crazy Successful B2B Marketing Content
3. Create Content for Virtual Events
The pandemic definitely changed trade shows and events. And, as time goes on and we move forward, the need for both online and offline options will continue. In 2020, B2B content marketers should continue to utilize virtual content options. Live polling, live quizzes and interactive content should be used during virtual events to keep conversations going. Content marketing professionals can also incorporate these types of activities into their regular social media posts to engage with their audience. Live polling, interactive quizzes and other fun formats of content can help drive engagement and conversation during virtual events.
Related reading: 9 Best Practices for Hosting a Virtual Event in 2023
4. Interactive Content
Interactive content such as quizzes, assessments, and polls are becoming more popular in B2B marketing because they can help companies engage their target audience and drive conversions. Interactive content is more engaging than static content because it allows the user to participate in the content. For example, a quiz or assessment can provide the user with personalized insights or recommendations, which can help build trust and authority with the user.
5. Account-based Marketing
Account-based marketing (ABM) is a strategy that focuses on targeting specific accounts rather than a broader audience. This approach allows B2B companies to tailor their content and messaging to the specific needs and interests of each account. ABM is becoming more popular because it can result in higher conversion rates and a more personalized experience for the target audience.
6. Sustainability
As more consumers become conscious of environmental and social issues, B2B companies are incorporating sustainability messaging into their content marketing efforts. Companies that take a stand on social and environmental issues can build stronger relationships with their target audience by demonstrating their values and commitment to making a positive impact. B2B companies can incorporate sustainability messaging into their content by highlighting their sustainable business practices, featuring case studies on sustainability initiatives, and sharing insights on how other companies can become more sustainable.
Marketing your brand as we enter 2023 will involve some adjustments—especially in terms of the data and technology available and evolving strategies. If you’re in need of an expert guide, contact our team today!
According to Google:
Google Analytics 4 is our next-generation measurement solution, and it’s replacing Universal Analytics. On July 1, 2023, standard Universal Analytics properties will stop processing data. We strongly encourage you to make the switch to Google Analytics 4 as soon as possible.
Understand what’s going to happen
Beginning in March 2023, if you haven’t already created a GA4 property, we’ll create one for you, unless you opt out.
This new property will be based on the settings in your Universal Analytics property. If you have created a GA4 property, and that property is connected to a Universal Analytics property, we’ll copy over any configurations (e.g., goals, audiences, etc.) from your Universal Analytics property that you have not marked as complete in your GA4 property, unless you opt out. Learn more
Until July 1, 2023, you can continue to use and collect new data in your Universal Analytics properties.
After July 1, 2023, you’ll be able to access your previously processed data in your Universal Analytics property for at least six months. We know your data is important to you, and we strongly encourage you to export your historical reports during this time.
In the coming months, we’ll provide a future date for when existing Universal Analytics properties will no longer be available. After this future date, you’ll no longer be able to see your Universal Analytics reports in the Analytics interface or access your Universal Analytics data via the API.
360 Universal Analytics properties will receive a one-time processing extension ending on July 1, 2024.
Check if your Google Analytics property is impacted
If you created your property before October 14, 2020, you’re likely using a Universal Analytics property.
If you created your property after October 14, 2020, you’re likely using a Google Analytics 4 property already, and no action is required.
Still not sure? Confirm which type of property you’re using
Complete your next steps
We strongly encourage you to make the switch to Google Analytics 4 as soon as possible. Doing so will allow you to build the necessary historical data and usage in the new experience, preparing you for continuity once Universal Analytics is no longer available.
Original Source – https://support.google.com/analytics/answer/11583528?hl=en
If you’re in the B2B space, you must already understand how important email marketing is, but why isn’t it working out for most marketers?
As email marketers and copywriters, you want to craft emails that people love to read. You can’t create emails for the heck of it, and in case you do, your audience will only learn to treat it as white noise and tune it out.
It’s time to harness the power of email, and this blog post will help you achieve that! We’ll show you how to write compelling emails that inspire your audience to take action. Let’s dive in!
Email Marketing: The Dos and Don’ts
“Most B2B brands have an email marketing strategy, but often get stuck when it comes to writing email copies that stop the readers in their tracks and grab their attention.”
Direct email is a marketer’s biggest blessing. The one-to-one communication it offers gives you a chance to make an impact and form robust relationships with your readers. Emails provide the best ROI for marketers and flexibility and control for the readers. Only the consumers decide when to open and read an email. The first to-do on the list is consent. As a business, ensure you have an opt-in list of subscribers and follow all the data regulation laws such as CCPA, GDPR, CASL, and CAN-SPAM. If your readers wish to unsubscribe, make sure the opt-out process is smooth and easy.
Most consumers check their emails multiple times a day. You can create email marketing campaigns to educate, entertain, and inform your audience. But most importantly, to build rapport and make them trust your brand even before your ads or salespeople reach out to them. Personalization is the key. Your customers don’t want to feel they’re just another name on your list. They want to feel it’s personal. They want to feel like you’re directly talking to them.
Email marketing’s goal is to help your customers get to know your brand better and take the intended action. Before you start writing your email, you may want to ask yourself why you want to create this email in the first place. It helps you set an intention for your email marketing practice and design an inviting subject line. If you do not write a good subject line, most people would not even bother to open the email, and all the efforts you put in to create the email body go in vain. Make sure the subject line is clear and specific.
Email marketing has the potential to grow your business rapidly, no matter in which industry or niche you operate. Segment your email lists as per the audience categories and preferences. You shouldn’t be sending the same email to everyone. Marketing only works when you send the right message to the right audience at the right time. Communicate with your audience consistently- time is of the essence here! We recommend once a week for most B2B brands.
Make your emails readable- write short sentences and give enough whitespace; so it doesn’t look tedious to read to your customers. One-sentence email paragraphs make your emails scannable and prompt you to be clear and concise. Simplicity is the key!
In the B2B world, avoid sending emails early in the morning. When selecting days in the week, go for Tuesday, Wednesday, and Thursday since Mondays are busy with meetings and calls, and on Fridays, people often wrap up work early. Try to think about your reader’s schedule and time your emails accordingly.
In the end!
Emails shouldn’t be about you. They have to be about your customers because your readers aren’t interested in how great you think your business is- they want to know what you can do for them. Be bold and straightforward with your emails but don’t come off as too salesy or aggressive. Subtle marketing is the way to go!
Read more: B2B Email Marketing 101
Content continues to prove itself as an invaluable part of a marketing strategy, for B2Cs and B2Bs alike. Brands that make it their business to create and serve engaging, useful content can keep their audience interested, gain their trust, and establish themselves as an authority in their field.
Content strategy can be a major part of reaching business objectives – according to Semrush’s 2022 State of Content Marketing Global Report, more than three-quarters (78%) of brands that achieved their business goals have a documented content marketing strategy, while 81% of companies that did not reach their goals do not have one.
There’s a role for content throughout the entire customer lifecycle, though it has the most impact when it is delivered at the right moment, which is where email comes in.
Mapping the right content with the right point in the customer journey and delivering it through email can be extremely effective. With consistent delivery of quality, relevant and valuable content, you get better quality leads and customers who are more likely to stay with you, as well as the opportunity to learn more about your audience and what they want, continuing the virtuous cycle.
In this article, we’ll look at how you can effectively build content into your email strategy in three steps: mapping the customer journey, collating the right content, and bringing the two together in an email programme.
Step 1: Understanding the customer and mapping their journey
As is the case with every marketing campaign, the best place to start is with an understanding of your audience. As a first step, draw upon any insights you have about your existing customers to develop different personas, before plotting the journey they take with you from awareness to conversion and beyond.
Reflect on the prospect’s needs, challenges and concerns on each step of that journey. Then identify the points at which they will be most receptive to content from you and determine what that content should look like.
An important point to keep in mind is that your email and content strategy must be aligned with the company’s broader marketing goals. According a 2019 survey from the Content Marketing Institute, the two biggest benefits of a documented content marketing strategy are aligning teams around common missions or goals, and making it easier to determine which types of content to develop.
If your business objectives are well defined, then goals for the content strategy will more naturally follow. It also means you’re less likely to waste money and effort on campaigns that don’t deliver material results for the company.
Step 2: Bringing together the right content
By this point you should have a good idea of the content you need, and fortunately, there may be no need to create it from scratch. It may be far more efficient to update or repurpose content that already exists in the company, which you can track down with a content audit. This is where you take stock of all the content you have on your site, such as blog posts, videos, guides, whitepapers and survey results, noting what content is performing well or tends to spur action.
If it is necessary for you to make new content, ensure you’re thinking about who your audience are as individuals – where they work, their life stage, their challenges, what they value, where they get their information – as well as where they are on the customer journey, to guide what you create.
Step 3: Aligning content with the customer journey
After you have an understanding of the likely journey the prospect will take with you and the content to which they’ll be most receptive, it’s time to bring the two together with your email strategy.
With a bulk communication and marketing automation platform, like Everlytic, it’s possible to set up automated workflows that send emails in response to certain behaviours, ensuring the prospect receives the right content at the right time. Also, if you have segmentation in place, you can adapt the email and personalise the content within it to suit their profile, rendering it even more valuable.
For example, when the Independent Institute of Education (IIE), South Africa’s largest private higher education institution, wanted to convert prospective leads into applicants and ultimately registered students, they used Everlytic to build a series of emails to nurture those interested in further study.
A series of emails and texts were sent to contacts over time, which were triggered by their behaviour. The content of the messages, of which there were five variations, would reflect where the recipient was in the onboarding lifecycle. IIE attributed the campaign as a factor in the 20% growth in student numbers the following academic year. This paced approach also took some of the strain off their sales and marketing teams.
Read more: Anatomy of an email marketing strategy: from discovery to conversion