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TotalWeb Partners IT Managed Care Services

IT Managed Care Services

Your Information Technology system is the backbone of your business and requires critical attention.

The team at TotalWeb Partners provides the perfect mix of over watch, preventative maintenance, and on-demand service to minimize downtime and maximize efficiency.

  • We offer managed care programs with on-demand service. This means that we start by visiting your facility and auditing the network to provide a clear understanding of the set up. We also perform needed service and system updating on this first visit. This audit of your devices and connections allows us to be more efficient when providing service.
  • On-demand service during business hours 9-5 EST, not 24/7.
  • Service is offered via phone, on-line meetings, and/or in-person as needed.  In person visits accrue 1/2 hour of round trip travel time. Our up-front audit process and understanding of your set up allows many service requirements to be handled remotely speeding resolution and minimizing travel expenses.
TotalWeb Partners provides the perfect mix of over watch, preventative maintenance, and on-demand service.

  • Bronze

  • Up to 5 Devices
    • Annual Network/Device Audit
    • Email/Spam management (up to 10 inboxes)
    • Annual Computer
      Updates
    • 20/hrs/yr of On-Demand Service

    $300 Startup – Initial Audit
    $225/mth (Annual Billing)
    $110/hr Additional Service Hours

  • Silver

  • Up to 10 Devices
    • Semi-Annual Network/Device Audit
    • Email/spam management (up to 20 inboxes)
    • Semi-Annual Computer Updates
    • 30/hrs/yr of On-Demand Service

    $300 Startup – Initial Audit
    $350/mth (Annual Billing)
    $100/hr Additional Service Hours

  • Gold

  • Up to 20 Devices
    • Quarterly Network/Device Audit
    • Email/spam management (up to 30 inboxes)
    • Quarterly Computer Updates
    • 40/hrs/yr of On-Demand Service

    $400 Startup – Initial Audit
    $475/mth (Billed Quarterly)
    $90/hr Additional Service Hours

  • Platinum

  • Up to 30 Devices
    • Quarterly Network/Device Audit
    • Email/Spam management (up to 40 inboxes)
    • Quarterly Computer Updates
    • 50/hrs/yr of On-Demand Service

    $400 Startup – Initial Audit
    $625/mth (Billed Quarterly)
    $80/hr Additional Service Hours

Terms:

• 1 Year minimum contract length

• 30 day written notice of cancellation thereafter

• Startup fee and first 6 months service due to begin service

• On-Demand hours beyond the package inclusions are billed upon service net 30.

• Package included computer updates are performed remotely. Updates requiring in-person service will be charged hour via package or additional hours.

TotalWeb Partners offers are comprehensive and straightforward with no hidden fees.

Advantages of the TotalWeb team!

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Dedicated to Helping Your Business Succeed Online

The managing partners of TotalWeb have decades of strategic sales support, web marketing, and engineering systems knowledge and experience having worked within the manufacturing and the on-line marketing arena for the past 20 years.

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Not Your Typical Marketing Firm

Our team is comprised of technical, marketing, and process design experts who have all worked in the field, ran businesses, and owned entities like yours. This breadth of real world experience has guided the production of offers that are easy to understand with defined and quantified deliverables. With TotalWeb you will know what you are buying.

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Depth of Knowledge

Our team members past responsibilities have included engineering process design, key account management, and sales development. We have conducted scores of web marketing seminars, managed on and off-line sales, monitored thousands of on-line marketing programs, and worked on hundreds of advanced website builds.

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