Your Information Technology system is the backbone of your business and requires critical attention.
The team at TotalWeb Partners provides the perfect mix of over watch, preventative maintenance, and on-demand service to minimize downtime and maximize efficiency.
- We offer managed care programs with on-demand service. This means that we start by visiting your facility and auditing the network to provide a clear understanding of the set up. We also perform needed service and system updating on this first visit. This audit of your devices and connections allows us to be more efficient when providing service.
- On-demand service during business hours 9-5 EST, not 24/7.
- Service is offered via phone, on-line meetings, and/or in-person as needed. In person visits accrue 1/2 hour of round trip travel time. Our up-front audit process and understanding of your set up allows many service requirements to be handled remotely speeding resolution and minimizing travel expenses.
TotalWeb Partners provides the perfect mix of over watch, preventative maintenance, and on-demand service.
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Bronze
- Up to 5 Devices
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- Annual Network/Device Audit
- Email/Spam management (up to 10 inboxes)
- Annual Computer
Updates - 20/hrs/yr of On-Demand Service
$300 Startup – Initial Audit
$225/mth (Annual Billing)
$110/hr Additional Service Hours
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Silver
- Up to 10 Devices
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- Annual Network/Device Audit
- Email/spam management (up to 20 inboxes)
- Annual Computer Updates
- 30/hrs/yr of On-Demand Service
$300 Startup – Initial Audit
$350/mth (Annual Billing)
$100/hr Additional Service Hours
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Gold
- Up to 20 Devices
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- Annual Network/Device Audit
- Email/spam management (up to 30 inboxes)
- Annual Computer Updates
- 40/hrs/yr of On-Demand Service
$400 Startup – Initial Audit
$475/mth (Billed Quarterly)
$90/hr Additional Service Hours
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Platinum
- Up to 30 Devices
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- Annual Network and Annual Device Audit
- Email/Spam management (up to 40 inboxes)
- Annual Computer Updates
- 50/hrs/yr of On-Demand Service
$400 Startup – Initial Audit
$625/mth (Billed Quarterly)
$80/hr Additional Service Hours
Terms:
• 1 Year minimum contract.
• 30 day written notice of cancellation thereafter.
• Startup fee and first 3 months service due to begin service. Quarterly invoices after.
• On-Demand hours beyond the package inclusions are billed upon service net 30.
• Package includes remote computer updating. Updates requiring in-person service will be charged hours from the included package or additional hours.
TotalWeb Partners offers are comprehensive and straightforward with no hidden fees
Website Design & Build
Standard & Catalog Sites
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Raise Your WebSite IQ
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An Affordable and Fully Integrated Open Source CRM
Law Firm Marketing Services
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