Strategic Market Solutions LLC, offers turnkey CRM solutions with the world’s best and most versatile CRM, Bitrix24. As a Bitrix24 certified partner, we are able to offer, customize, setup, and host this affordable but jam-packed CRM
that has client management, customer support, sales tools, communications, and comprehensive marketing automation features. It is a cloud application for use on both desktop and mobile devices.
We understand the various challenges of running a business in 2020 and have the capacity to provide real world business solutions.
Website & WordPress Integration
Our teams’s combined knowledge and decades of experience in industrial website design, WordPress development and CRM integration, guarantees our customer’s satisfaction.
We not only understand the technical side of the system, but we have a deep knowledge of the needs of manufacturing and industrial companies and engineer the custom integration to maximize your efficiencies.
Looking to integrate a wordpress or other web site platform with a CRM, call us today; 810-640-8137.
CRM for sales teams
CRM system for your sales team with all the essential tools – sales funnel, pipeline management, sales reports, 360-degree customer view, support for repeat sales and sales automation.
Easily automate sales funnels and create rules and triggers that move clients and prospects between different sales funnels.
Marketing and Sales Intelligence
CRM that tracks your marketing
costs and calculates ROI automatically. See which marketing channels, campaigns or even keywords are delivering the best return on investment and help you close more deals.
You can view Sales Intelligence analytical reports in the CRM Analytics section including advertising ROI, Traffic reports, system analyses.
Multichannel CRM for marketing
Run email marketing, SMS, telemarketing, voice broadcasting and Facebook/Google re-targeting campaigns from your CRM. Send up to 1 million emails a month!
CRM email integration
Lead creation from incoming emails
Shared email inboxes
Bulk emails (email marketing)
Email automation
Email triggers
Email statistics
Task and Project Management
Create tasks inside CRM. Collaborate with clients on your projects and track time spent so that you can accurately bill them.
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.
Advanced project planning, resource management and progress tracking. Project calendars and interactive printable Gant charts.
CRM Live Chat Integration
Free built-in live chat
Conversation routing
Greetings and canned replies
Contact information capture
Reports and statistics
Chat bots
Online PBX and VoIP telephony
Turn our free CRM into a full featured online call center. Inbound, outbound, call recording, IVR and call routing.
Employee extensions
Voicemail
Call recording
Call transferring and forwarding
Queueing and routing
Multilevel IVR
Softphone (dial pad)
Cloud CRM & Marketing Automation Suite
Standard
Advanced
Professional
Enterprise
GENERAL
No. Of Seats
Up to 9
10-24
25-50
51+
User Setup
x
x
x
x
User Email Setup
x
x
x
x
Users with Unique Logins & Tracked System Actions
User creation and e-vite generation
Email integration to send emails in the system synced to Outlook or Google Email accounts
No. of Contacts
10,000
30,000
Unlimited
Unlimited
Contact Setup (Fields & Import)
x
x
x
x
Quantity of Contacts that can be stored
Custom Fields Included
Hierarchy/Permissions
3 Groups
10 Groups
20 Groups
Unlimited
Group & User Access setup
x
x
x
x
Individual and Group access rules
Sales
Sales Pipelines
3
10
20
Unlimited
Pipeline Setup
1
4
7
10
Sales Channels and Process Flow
Pipeline Automations
10
25
100
Unlimited
Pipeline Automation Setup
5
10
20
50
Automated actions based on pipeline/process flows
Chat & Bots; Unique Instances
1
3
5
20
Chat/Bot Setup
x
x
x
x
Website Chat or Bots with unique messaging and operator heirarchy
Product Tracking
500
1000
2500
Unlimited
Product Setup Setup
n/a
50
100
250
No of unique skus that can be setup and tracked within the CRM
Invoicing
x
x
x
x
Unique Invoice Setup
1
3
3
3
Create Invoices from sales deals and opportunities
Sfdc: Data Transfer
x
x
x
x
Leads, Contact, Companies, & Opportunities. Notes Transferred from Professional & Enterprise Vers.
Marketing
Marketing Automations
2
10
50
Unlimited
Marketing Automation Setup
1
4
7
10
Automated actions based on actions of contacts
Email Marketing
10,000/Mth
100,000/Mth
200,000/Mth
500,000/Mth
Email Marketing Training
x
x
x
x
External Email Marketing Integration
n/a
x
x
x
Qty of Mass Monthly emails that may be sent using the CRM’s host email server
Training on use of the internal email marketing module
Integration to Mailchimp or Constant Contact
Contact Tracking*
5,000
10,000
25,000
Unlimited
Website Tracking Setup
x
x
x
x
Website page tracking of identified contacts based on submitted forms & marketing email clicks
Module and page code installation for contact tracking.
Email Read Tracking
x
x
x
x
Will indicate when emails sent within the CRM were read .
Campaign Management & Tracking
x
x
x
x
Incoming lead tracking
Tasks Module
* Requires wordpress website with scalable cloud hosting. Server access required for setup
Task Creation/Tracking
500
1,000
Unlimited
Unlimited
Create and track individual tasks within the company heirarchy.
Task Workgroups
1
4
10
100
Workgroups/Repititive Task Setup
n/a
2
4
6
Create and track recurring departmental tasks
Setup repitive tasks within departments
Workgroup Automations
10
25
100
Unlimited
Workgroup Automation Setup
n/a
5
10
20
Automate actions and notifications within departmental workgroups
Setup automated notifications and actions within departmental workgroups.
Business & Reporting
Telephony*
10
25
100
Unlimited
Telelphoney Line Setup
n/a
2
4
5
VOIP Inetgarted calling. Additional Charges apply for VOIP Service
HR Module
x
x
x
x
Employee time tracking
Custom Forms
n/a
2
4
8
Custom Form Setup
n/a
2
4
8
Creation of custom internal or customer facing forms. RFQ, Requisitions, Service, etc.
Standard Reporting
X
X
X
X
Sales funnels, forecasting, lead reports, product reports, and activcity tracking
Customized Reports
X
X
X
X
Custom Report Setup
n/a
2 Hrs
4 Hrs
6 Hrs
Customize report outputs as required
E-Signature
n/a
n/a
X
X
Esignature for Proposal Acceptance
Support
Service Hours (Help Desk & Customization)
12/yr
30/yr
60/yr
80/yr
Dedicated Support Concierge
n/a
x
x
x
Service hours for system setup & training. Per contract yr w/ unused time transferred to the next yr.
The development services project manager will guide all ongoing service and customization.
Pricing & Terms
Setup Cost
$6,000
$12,000
$18,000
$25,000
Recurring Costs
$800/mth
$1,200/mth
$2,000/mth
$2,950/mth
30 Days Required for Setup Recurring Costs start upon setup completeion; 30 days after contract execution
Billing
Quarterly
Quarterly
Quarterly
Quarterly
Minimum Term
1 Yr
1 Yr
2 Yrs
2 Yrs
Additional Service Time
$2,000/20 hrs
$1,800/20 hrs
$1,700/20 hrs
$1,600/20 hrs
Service hours are offered in blocks of 20 hours
Optional Marketing Service Modules
Marketing Services Implementation
Standard
Advanced
Professional
Marketing Professional
10 hrs/mth
25 hrs/mth
40 hrs/mth
Campaign management, copywriting, list compilation, and lead scoring
Users with Unique Logins & Tracked System Actions
User creation and e-vite generation
Email integration to send emails in the system synced to Outlook or Google Email accounts
No. of Contacts
10,000
30,000
Unlimited
Unlimited
Contact Setup (Fields & Import)
x
x
x
x
Quantity of Contacts that can be stored
Custom Fields Included
Hierarchy/Permissions
3 Groups
10 Groups
20 Groups
Unlimited
Group & User Access setup
x
x
x
x
Individual and Group access rules
Sales
Sales Pipelines
3
10
20
Unlimited
Pipeline Setup
1
4
7
10
Sales Channels and Process Flow
Pipeline Automations
10
25
100
Unlimited
Pipeline Automation Setup
5
10
20
50
Automated actions based on pipeline/process flows
Chat & Bots; Unique Instances
1
3
5
20
Chat/Bot Setup
x
x
x
x
Website Chat or Bots with unique messaging and operator heirarchy
Product Tracking
500
1000
2500
Unlimited
Product Setup Setup
n/a
50
100
250
No of unique skus that can be setup and tracked within the CRM
Invoicing
x
x
x
x
Unique Invoice Setup
1
3
3
3
Create Invoices from sales deals and opportunities
Sfdc: Data Transfer
x
x
x
x
Leads, Contact, Companies, & Opportunities. Notes Transferred from Professional & Enterprise Vers.
Tasks Module
* Requires wordpress website with scalable cloud hosting. Server access required for setup
Task Creation/Tracking
500
1,000
Unlimited
Unlimited
Create and track individual tasks within the company heirarchy.
Task Workgroups
1
4
10
100
Workgroups/Repititive Task Setup
n/a
2
4
6
Create and track recurring departmental tasks
Setup repitive tasks within departments
Workgroup Automations
10
25
100
Unlimited
Workgroup Automation Setup
n/a
5
10
20
Automate actions and notifications within departmental workgroups
Setup automated notifications and actions within departmental workgroups.
Business & Reporting
Telephony*
10
25
100
Unlimited
Telelphoney Line Setup
n/a
2
4
5
VOIP Inetgarted calling. Additional Charges apply for VOIP Service
HR Module
x
x
x
x
Employee time tracking
Custom Forms
n/a
2
4
8
Custom Form Setup
n/a
2
4
8
Creation of custom internal or customer facing forms. RFQ, Requisitions, Service, etc.
Standard Reporting
X
X
X
X
Sales funnels, forecasting, lead reports, product reports, and activcity tracking
Customized Reports
X
X
X
X
Custom Report Setup
n/a
2 Hrs
4 Hrs
6 Hrs
Customize report outputs as required
E-Signature
n/a
n/a
X
X
Esignature for Proposal Acceptance
Support
Service Hours (Help Desk & Customization)
10/yr
20/yr
30/yr
50/yr
Dedicated Support Concierge
n/a
x
x
x
Service hours for system setup & training. Per contract yr w/ unused time transferred to the next yr.
The development services project manager will guide all ongoing service and customization.
Pricing & Terms
Setup Cost
$4,000
$9,000
$12,000
$17,500
Recurring Costs
$600/mth
$950/mth
$1,400/mth
$2,000/mth
30 Days Required for Setup Recurring Costs start upon setup completeion; 30 days after contract execution